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Crofton Dental Care

Privacy Policy

Dentists in Fareham
Last Updated On: Oct 7th, 2025
Effective Date: Jul 9th, 2024
Crofton Dental Care
This Privacy Policy explains how Crofton Dental Care collects, uses, and protects your personal information when you use our website: https://www.croftondentalcare.com (the “Service”). By accessing or using our Service, you agree to the collection, use, and disclosure of your information as described in this policy.
We may update this Privacy Policy from time to time. Revised versions will be posted on this page and will become effective 180 days after posting. We recommend reviewing this page periodically.

1. Information We Collect

We may collect and process the following personal information from you:

  • Name
  • Email address
  • Mobile number
  • Messages submitted via the website
  • Information about your requested treatment

This information is collected only when voluntarily submitted through forms on our website.

2. How We Use Your Information

We use the information collected for:

  • Marketing and promotional purposes (with your consent)
  • Collecting customer feedback
  • Providing support and responding to inquiries

If we wish to use your information for any other purpose, we will ask for your consent before doing so, unless we are required by law.

3. How We Share Your Information

We do not share your personal information with third parties without your consent, except in limited circumstances, such as:

  • Analytics services – third parties may use information only for the purpose provided and must not retain it longer than necessary
  • Legal compliance – to comply with law, court orders, or regulatory requirements
  • Enforcing agreements – to protect our rights or respond to claims regarding third-party rights
  • Business transfers – if Crofton Dental Care is merged or acquired, personal data may be transferred as part of the assets

4. Retention of Your Information

We retain your personal information for 90 days to 2 years after submission or until it is no longer needed for the purposes outlined.

Some information may be retained longer for:

  • Legal or regulatory obligations
  • Fraud prevention
  • Enforcement of legal rights

Anonymous or aggregated data that does not identify you may be stored indefinitely.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access and obtain a copy of your personal data
  • Correct or update inaccurate data
  • Request erasure of your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability to another service
  • Lodge a complaint with a relevant supervisory authority
To exercise these rights, contact us at: info@croftondentalcare.com .

Note: If you refuse to provide required information, some services may not be available.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience. For details, please see our Cookie Policy.

7. Security of Your Information

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policy of any website you visit.

9. Grievance / Data Protection Officer

If you have any questions, concerns, or complaints about the processing of your personal data, you may contact our Data Protection Officer / Grievance Officer:
Crofton Dental Care
We will respond in accordance with UK data protection laws.
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